¿Cómo me puedo contactar con el Call Center?

Última actualización: 10/22/20

Adoptando todas las medidas de seguridad, nuestro equipo de servicio al cliente, esta listo para atenderte por el canal de tu preferencia: Teléfono o Chat.

Nuestros asesores estan listos para atenderte con cualquier consulta sobre tu pedido o información en general de la tienda Online.

Lunes a Viernes - 9 am a 9 pm

Sábado - 10 am a 6 pm

¿DÓNDE ESTÁ MI PEDIDO?

Accede a tu cuenta o usa la cuenta de invitado para comprobar el estado de un pedido.

INICIAR SESIÓN

SEGUIMIENTO DE PEDIDOS

¿AÚN SIGUES CON LA DUDA?

PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE

Lun a Vie	9am a 9pm
Sábado	10am a 6pm

Servicio al Cliente

%7B%22ajaxCall%22%3Afalse%2C%22environment%22%3A%22production%22%2C%22production%22%3Atrue%2C%22is_mobile%22%3Atrue%2C%22date%22%3A%22050321%22%2C%22localeCountry%22%3A%22mx%22%2C%22session_id%22%3A%22eQsb7Q4319V5ltaCPZnHNU5XPjwepqpkZ5I%3D%22%2C%22innerCall%22%3Afalse%2C%22page_type%22%3A%22help%22%2C%22page_name%22%3A%22%C2%BFC%C3%B3mo%20me%20puedo%20contactar%20con%20el%20Call%20Center%3F%22%2C%22analytics%22%3A%7B%22tags%22%3A%5B%7B%22event%22%3A%22ready%22%2C%22type%22%3A%22pageview%22%2C%22scheme%22%3A%22help%22%2C%22attributes%22%3A%7B%22page_name%22%3Anull%2C%22page_type%22%3A%22HELP%22%2C%22cart_id%22%3Anull%2C%22dw_version%22%3A%22%24dw_version%22%2C%22geo_country%22%3A%22%24cookies.geo_country%22%2C%22environment%22%3Anull%2C%22site_name%22%3Anull%2C%22country%22%3Anull%2C%22language%22%3Anull%2C%22is_mobile%22%3Anull%2C%22is_customizable%22%3Anull%2C%22breadcrumb*%22%3A%22%24breadcrumbs%22%2C%22date%22%3Anull%2C%22logged_in%22%3Anull%2C%22customer_id%22%3A%22%24cookies.customer_id%22%2C%22euci%22%3A%22%24cookies.euci%22%2C%22form_name*%22%3Anull%2C%22form_error*%22%3Anull%2C%22form_field_value*%22%3Anull%2C%22dw_test_id%22%3Anull%2C%22dw_segment_id%22%3Anull%2C%22certona_recs_scheme%22%3Anull%2C%22certona_recs_count%22%3Anull%2C%22certona_recs_query%22%3Anull%2C%22session_id%22%3Anull%7D%7D%2C%7B%22event%22%3A%22cs-short-answer%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22cs-short-answer%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22CS_SEARCH%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22wishlistadd%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22wishlistadd%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22ADD%20TO%20WISHLIST%22%2C%22event_category%22%3A%22%24page_type%22%2C%22product_id*%22%3A%22%22%2C%22product_model_id*%22%3A%22%22%2C%22product_name*%22%3A%22%22%2C%22product_price*%22%3A%22%22%2C%22product_price_vat*%22%3A%22%22%2C%22product_gender*%22%3A%22%22%2C%22product_category*%22%3A%22%22%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22wishlistremove%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22wishlistremove%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22REMOVE%20FROM%20WISHLIST%22%2C%22event_category%22%3A%22%24page_type%22%2C%22product_id*%22%3A%22%22%2C%22product_model_id*%22%3A%22%22%2C%22product_name*%22%3A%22%22%2C%22product_price*%22%3A%22%22%2C%22product_price_vat*%22%3A%22%22%2C%22product_gender*%22%3A%22%22%2C%22product_category*%22%3A%22%22%2C%22product_quantity*%22%3A1%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22ready%22%2C%22type%22%3A%22pageview%22%2C%22scheme%22%3A%22help%22%2C%22attributes%22%3A%7B%22page_name%22%3Anull%2C%22page_type%22%3A%22HELP%22%2C%22cart_id%22%3Anull%2C%22dw_version%22%3A%22%24dw_version%22%2C%22geo_country%22%3A%22%24cookies.geo_country%22%2C%22environment%22%3Anull%2C%22site_name%22%3Anull%2C%22country%22%3Anull%2C%22language%22%3Anull%2C%22is_mobile%22%3Anull%2C%22is_customizable%22%3Anull%2C%22breadcrumb*%22%3A%22%24breadcrumbs%22%2C%22date%22%3Anull%2C%22logged_in%22%3Anull%2C%22customer_id%22%3A%22%24cookies.customer_id%22%2C%22euci%22%3A%22%24cookies.euci%22%2C%22form_name*%22%3Anull%2C%22form_error*%22%3Anull%2C%22form_field_value*%22%3Anull%2C%22dw_test_id%22%3Anull%2C%22dw_segment_id%22%3Anull%2C%22certona_recs_scheme%22%3Anull%2C%22certona_recs_count%22%3Anull%2C%22certona_recs_query%22%3Anull%2C%22session_id%22%3Anull%7D%7D%2C%7B%22event%22%3A%22header-signup%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22header-signup%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22EMAIL%20SIGNUP%22%2C%22customer_email%22%3A%22%24cookies.customer_email%22%2C%22customer_encrypted_email%22%3A%22%24cookies.customer_encrypted_email%22%2C%22signup_location%22%3A%22HEADER%22%2C%22signup_step%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22video-action%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22video-action%22%2C%22attributes%22%3A%7B%22video_category%22%3Anull%2C%22video_event%22%3Anull%2C%22video_length%22%3Anull%2C%22video_name%22%3Anull%2C%22video_player%22%3Anull%2C%22video_position%22%3Anull%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%2C%22event_category%22%3Anull%7D%7D%2C%7B%22event%22%3A%22email-optout%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22email-optout%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22EMAIL%20OPT-OUT%22%2C%22signup_location%22%3A%22OVERLAY%22%2C%22signup_step%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22form-error%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22form-error%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22FORM%20ERRORS%22%2C%22form_name%22%3A%22%7B0%7D%22%2C%22form_error%22%3A%22%7B1%7D%22%2C%22form_field_value%22%3A%22%7B2%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22navigation-click%22%2C%22type%22%3A%22link%22%2C%22scheme%22%3A%22navigation-click%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22NAVIGATION%20CLICK%22%2C%22link_name%22%3A%22%7B0%7D%22%2C%22link_href%22%3A%22%7B1%7D%22%2C%22event%22%3A%22LINK%22%7D%7D%2C%7B%22event%22%3A%22search-suggestion%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22search-suggestion%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22SEARCH%20SUGGESTION%22%2C%22event_category%22%3A%22SEARCH%22%2C%22form_field_value%22%3Anull%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22delivery-changemethod%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22delivery-changemethod%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22DELIVERY%20METHOD%20SELECTED%22%2C%22event_category%22%3A%22CHECKOUT%22%2C%22delivery_method%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22customer-care-item%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22customer-care-item%22%2C%22attributes%22%3A%7B%22event%22%3A%22HELP%3ACTA%20CLICK%22%2C%22event_name%22%3Anull%2C%22event_category%22%3Anull%7D%7D%5D%2C%22tealium_library%22%3A%22https%3A%2F%2Ftags.tiqcdn.com%2Futag%2Fadidas%2Fadidasglobal%2Fprod%2Futag.js%22%2C%22tealium_sync_library%22%3A%22https%3A%2F%2Ftags.tiqcdn.com%2Futag%2Fadidas%2Fadidasglobal%2Fprod%2Futag.sync.js%22%7D%2C%22config%22%3A%7B%22replace%22%3A%5B%22filters_applied*%22%2C%22product_id%22%2C%22product_sku%22%2C%22product_name%22%2C%22**%22%5D%7D%2C%22site_name%22%3A%22Adidas%22%2C%22country%22%3A%22MX%22%2C%22language%22%3A%22es%22%2C%22profile%22%3A%22adidasglobal%22%2C%22is_customizable%22%3A%22%22%2C%22logged_in%22%3A%22%22%2C%22dw_version%22%3A%222021w8_174%22%2C%22session%22%3A%7B%7D%2C%22_MAX_DEPTH_LEVEL%22%3A3%2C%22_MAX_OBJECT_PROPS%22%3A10%2C%22events%22%3A%5B%5D%7D

¡TU OPINIÓN CUENTA!

Nuestro objetivo es mejorar y valoramos mucho tus comentarios.

Volver arriba

Ver la versión desktop

¿Cómo me puedo contactar con el Call Center?

¿DÓNDE ESTÁ MI PEDIDO?

¿AÚN SIGUES CON LA DUDA?

PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE

¿AÚN SIGUES CON LA DUDA?

PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE

Utiliza el botón del Chat.

Llamamos al número 50914712

¡TU OPINIÓN CUENTA!

¿Cómo me puedo contactar con el Call Center?

¿DÓNDE ESTÁ MI PEDIDO?

¿AÚN SIGUES CON LA DUDA?

PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE

¿AÚN SIGUES CON LA DUDA?

PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE

Utiliza el botón del Chat.

Llamamos al número 50914712

¡TU OPINIÓN CUENTA!

Registro completado